At Animefaveshop, we value your privacy and handle your personal data with care and respect. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
🧩 1. Personal Data We Collect
We collect only the information necessary to process your orders and provide the best possible service:
- Name, address, and contact details
- Email address and phone number
- Order and payment information
- IP address and browser data (for security and analytics)
- Optional: account details and newsletter preferences
🎯 2. Purpose of Data Processing
Your data is used for:
- Processing and delivering your orders
- Handling payments and refunds
- Providing customer support and warranty services
- Complying with legal and tax obligations
- Sending updates or promotions (only with your consent)
🤝 3. Sharing of Data
We only share your data with trusted partners who help us operate Animefaveshop:
- DPD, PostNL (UK Only), External Party chosen by Customer – shipping and delivery
- WooCommerce / MailPoet – webshop and email management
- Hosting provider – secure website hosting
- Webwinkelkeur – reviewplatform
Each partner processes your data in accordance with the GDPR and under strict confidentiality.
⏳ 4. Data Retention
- Order and invoice data: kept for 7 years (legal requirement)
- Customer accounts: kept until you request deletion or 2 years after last activity
- Newsletter subscriptions: kept until you unsubscribe
🍪 5. Cookies
We use cookies to improve your shopping experience:
- Functional cookies – for cart, login, and language settings
- Analytical cookies – to understand website performance (e.g., Google Analytics)
- Marketing cookies – only activated with your consent
You can manage or disable cookies in your browser settings.
🔐 6. Data Security
Your data is protected through:
- SSL encryption
- Secure servers and limited access
- Regular backups
- Confidentiality agreements with all partners
⚖️ 7. Your Rights
Under the GDPR, you have the right to:
- Access, correct, or delete your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@animefaveshop.nl. If you believe your data is not handled correctly, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
🤝 . Reviews – WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to ask for clarification regarding your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They will use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has implemented appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing its services; we have granted WebwinkelKeur permission to do so. All of the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
💬 9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Animefaveshop – Authentic figures, honest service, and respect for your privacy.